Common Questions Asked by our customers:
We understand that choosing the right limousine service comes with important questions. Whether you’re booking airport transportation, executive travel, a wedding, or a special event, we’re committed to making the process simple and stress-free. Below are answers to some of the most common questions our customers ask about our luxury transportation services, including reservations, pricing, vehicle options, service areas, and more.
- Great Rates
- Quality Limo Service
- 24/7 Reservation Support
- Professional Limo Chauffeurs
- Over 10 years of experience
Still have more Questions?
If you need more information or have a specific transportation request, our team is here to help. Contact us today at 424-454-7488, and we’ll be happy to answer your questions, provide a personalized quote, and help you book the perfect VIP transportation service for your needs.
Frequently Asked Questions
How can I receive a limo service quote?
You can check the limo rates on our website or call our office at 424-454-7844 and one of our agents will be more than happy to assist you.
Can I book my reservation online?
Yes, click on the secure reservations page on our website and fill out the information. In a short time you will receive your confirmation either by email or phone.
How do I confirm my reservation?
One of our agents will call or email you a confirmation and a thank you note in a short time after you book. In any event if you do not receive an email or call from us, please contact us through our contact form or call our office at 424-454-7844 to be sure we received your information correctly.
Could I have a corporate charge account with Bergel Limo?
Yes, please email us through our contact form or call us at 424-454-7488 for more information.
Pricing & Payment
What method of payment do you accept?
We accept all major credit cards and cash.
Do I need to have a credit cards to make a reservation?
Yes, you do need a valid credit card to secure the reservation.
What areas do you service?
We service all of Los Angeles County, Orange County.
Where will my driver meet me at the airport?
We offer two ways to be picked up. Convenient curb-side pick-up is available, and the easiest form of pick up. The second options is a meet & greet in the baggage claim area. However for this service, there is an additional fee due to the “No parking or waiting” stimulation LAX enforces. In both cases the driver will meet you with your name on a sign.
Is it more expensive to get picked up at the airport?
Yes. There are a lot of rules, regulations and parking fees for airport area services that we must abide by.
Does my time start at the time I scheduled my pick-up time for?
Yes. Your time will start at the time you scheduled your pick-up time for, regardless if your passengers are ready to board the vehicle or not. Your time will end at the time you scheduled your drop off time for, unless it is not local and is out of our area. Or if you have booed a transfer service.
Is there a minimum hour requirement?
Yes. There is a 3-hour minimum. Hourly minimums may vary during special events, busy days, holidays seasons and peak periods. Please call our office for more information.